Support Alpha

RISI: Merrni tani online kursin per programin Alpha: Kliko!

What can we help you with?

Ticket per suport

{"xsrfToken":"d0e83bd5d0aff0888ad38bf83ca46574de189a1d_lout","branding":{"id":"2","key":"sa","name":"Support Alpha","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#006eba","headerLinkHoverBGColor":"#006eba","headerBadgeColor":"#006eba"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8444810a-591b-4112-819b-f9b4e846be30/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjIwZDIwYi1lMDZiLTRhZGQtYjg0OC0wNjdmZDlmNmMwMjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg0NDQ4MTBhLTU5MWItNDExMi04MTliLWY5YjRlODQ2YmUzMCI6WyJyZWFkIl19LCJleHAiOjE3NDM0OTE5MDMsIm5iZiI6MTc0MzQ5MTMwM30.7ZLbFQJNSHIn3eZy7bKotfVxlpRDoa-zFTb4fSrXj6g&client=c620d20b-e06b-4add-b848-067fd9f6c029&mode=fit","logoId":"8444810a-591b-4112-819b-f9b4e846be30","isLogoAvailable":true,"helpCenterTitle":"Miresevjen ne portralin e Supportit Alpha.","sharedPortalName":"Portali i Supportit Alpha","userInitialAnnouncementHeader":"Miresevini ne Portalin e Supportit Alpha.","userInitialAnnouncementMessageWiki":"Ju mund te celni ketu piken tuaj per suport dhe ekipi yne do te jete i gatshem t'ju ndihmoje.","translations":{"en-US":{"helpCenterTitle":"Miresevjen ne portralin e Supportit Alpha.","sharedPortalName":"Portali i Supportit Alpha","announcementHeader":"Miresevini ne Portalin e Supportit Alpha.","announcementMessage":"Ju mund te celni ketu piken tuaj per suport dhe ekipi yne do te jete i gatshem t'ju ndihmoje.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#225393","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/23ae3950-45e3-400d-91e5-ed4ce18f8c8b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjIwZDIwYi1lMDZiLTRhZGQtYjg0OC0wNjdmZDlmNmMwMjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzYWUzOTUwLTQ1ZTMtNDAwZC05MWU1LWVkNGNlMThmOGM4YiI6WyJyZWFkIl19LCJleHAiOjE3NDM0OTE5MDMsIm5iZiI6MTc0MzQ5MTMwM30.S4bjwsBULDYV5syXBwVv9beCt5WzRZQVqrQ3Xi0KyTs&client=c620d20b-e06b-4add-b848-067fd9f6c029&height=300&mode=fit","bannerMediaApiFileId":"23ae3950-45e3-400d-91e5-ed4ce18f8c8b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sa","projectId":12101,"serviceDeskId":2,"name":"Support Alpha","description":"RISI: Merrni tani online kursin per programin Alpha: <a href=\"https://www.udemy.com/course/kurs-per-programin-alpha-certifikohu-online/?referralCode=1E39FF2AF6CE397622BA\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Kliko!</a>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"34","name":"Ticket per suport","descriptionHtml":"Nese eshte nevoja e regjistrimit te nje video ilustruese, ketu mund te gjeni nje shpjegim per krijimin e saj --> <a href=\"https://bit.ly/33Zggty\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Regjistrimi me Screencast</a>","callToAction":"Ticket per suport","introHtml":"Tickets qe celen ne portal duhet te jene te plotesuara me te gjithe informacionet e nevojshme, ne menyre qe ekipi yne te mund t'ju vije ne ndihme sa me shpejte.","icon":15158,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15158","groups":[6],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":15092,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15092","groups":[],"key":""},{"id":"19","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":15083,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15083","groups":[],"key":""},{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":15066,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15066","groups":[],"key":""},{"id":"20","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":15091,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15091","groups":[],"key":""},{"id":"27","name":"Support Emaili","descriptionHtml":"","callToAction":"Support Emaili","introHtml":"Support i ardhur nga Emaili","icon":15058,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15058","groups":[],"key":""},{"id":"18","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":15072,"iconUrl":"https://imb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15072","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[34]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjIwZDIwYi1lMDZiLTRhZGQtYjg0OC0wNjdmZDlmNmMwMjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjEwMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0OTI1MDMsIm5iZiI6MTc0MzQ5MTMwM30.AFlCjaBzei7mjv8hDDl5pjhKjnP4cxAJFYFHNHcA87Q","targetCollection":"upload-project-12101","endpointUrl":"https://api.media.atlassian.com","clientId":"c620d20b-e06b-4add-b848-067fd9f6c029","tokenDurationInMins":20}},"sharedPortal":{"name":"Portali i Supportit Alpha","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=imb","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d0e83bd5d0aff0888ad38bf83ca46574de189a1d_lout","baseUrl":"https://imb.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://imb.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"15728640","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c620d20b-e06b-4add-b848-067fd9f6c029","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"fbb3aa621d244cd987d977c95cec3caf","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}